Our privacy statement
While we prefer to have as little rules in life, we think they are essential when it comes to your (personal) data. That’s why we have this privacy statement. It applies to our website: www.fxagency.nl, all our subdomains, and our services.
Who we are
We are FX Agency B.V. (hereinafter referred to as "FX Agency", "we", or "us" for convenience); located at Maliebaan 68 in Utrecht. Our Chamber of Commerce number is 56101740.
For this oath, we would like to raise two virtual fingers.
We respect the privacy of all visitors to our website, our service providers, and (potential) customers. We handle personal data with care and will never sell it. We only share data with third parties if the processing of personal data is essential for their services, or if we are legally obliged to do so. In addition, we have taken appropriate precautions on our systems to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. Finally, we naturally comply with the applicable European and Dutch privacy legislation at all times.
At FX Agency we only process data that you provide to us yourself, or that we receive through cookies (provided you accept the cookie notification). If you contact us, we will save your data. Most data is company data, but it can also be personal data. Personal data is data that can be traced back to you. You are never obliged to provide us with personal data. But it makes doing business together a lot easier, as you’ll probably understand.
So, what are we actually collecting?
It's great that we handle privacy-sensitive data with care. But what exactly do we collect? In any case, no more than we need. The data we collect may include;
• Company name;
• Postal and visiting address;
• Phone numbers;
• E-mail addresses;
• Organization structure;
• Other company information that you provide in our correspondence.
• First and last names;
• Job title;
• Phone numbers;
• E-mail addresses;
• Other personal information that you provide in our correspondence.
That’s it! So definitely no ‘special personal data’ that relate to things as political opinions, religious beliefs, or health.
How long do we store that data?
We do not store the data we have about you for any longer than we need or have to. This means that we destroy it as soon as we no longer need the data for the purposes for which we collected them in principle. So if you are a customer with us, we will keep your data for as long as you are a customer, or longer if necessary to comply with legal obligations.
Once every while we send a newsletter. For example, during the Christmas holidays or when we have some news or important update that we really don’t want you to miss. If we have your details, you will receive this newsletter. Not interested? We’re sorry to hear that, but of course don’t think any less of you for it. You can always unsubscribe using the link at the bottom of every email.
Who do we share data with?
With no one, unless we have no other choice. For example, when we have to hire a third party for your assignment and can’t successfully carry out that assignment you’ve hired us to do unless we share data with them. If that’s the case we will always conclude a processing agreement that complies with all legislation and our own data policy. In rare cases, we may also be legally obliged to transfer data to (government) authorities, in which case we must cooperate.
Our data retention period
We do not store your data for any longer than strictly necessary to realize the purposes for which this data was collected and destroy it directly after.
Your data, your rights. In other words, you always have the option to view, change or delete any data that we have collected about you. Any requests regarding viewing or deleting data can be mailed firstname.lastname@example.org. Please note that we have to verify the legitimacy of the request. To ensure that it really is you that is asking for your data, we ask you to send a copy of your ID. When doing so please ensure that your passport photo, MRZ (the strip with numbers at the bottom of your passport), passport number, and citizen service number are unrecognizable. We will respond to your request as soon as possible, and by no means any later than four weeks after your request.
Changes and revisions to this document
The regulations surrounding data processing can change. Therefore, please check this statement every time you work with us.
In case you have a complaint regarding the way we respect your privacy, you have the right to lodge a complaint with the Data Protection Authority (Autoriteit Persoonsgegevens).
This document was revised for the last time in August 2021